Clearvale Connect: Clearvale It Add-In Won't Update with ClickOnce

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Clearvale It Add-In Won't Update with ClickOnce
by Lisa Braz, Sep 22, 2011
Edited Sep 22, 2011

If you are using Outlook 2007 or 2010, Clearvale It uses Microsoft ClickOnce to manage the installation and updating of the Clearvale It add-in.

If the ClickOnce cache is not correctly cleared, the ClickOnce installer might display a message that the latest version is already installed.

Solution

1. Manually clear the ClickOnce cache.

a. Start a command prompt.
b. Type: rundll32 dfshim CleanOnlineAppCache
c. Close the command prompt.

2. Execute the ClickOnce installer by following the directions outlined in the Clearvale It Guide.

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