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The Clearvale It button disappeared from the Outlook toolbar
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The Clearvale It button disappeared from the Outlook toolbar
by Lisa Braz, Sep 22, 2011
Edited Sep 22, 2011 |
Here are some possible reasons why the Clearvale It button does not appear:
- Conflict with another Outlook add-in.
- The Outlook process hung while executing some add-in code.
- Unhandled exceptions in the add-in code.
Solution
Try to re-enable the Outlook add-in from the disabled items.
Outlook 2003
1. In Outlook, go to the Help>About Microsoft Office Outlook menu item.
2. Click on the Disabled Items... button.
3. Select the BroadVision Clearvale It Add-in item (if present) and click the Enable button.
4. Restart Outlook.
Outlook 2007
1. In Outlook, go to the Help>Disabled Items... menu item.
2. Select the BroadVision Clearvale It Add-in item (if present) and click the Enable button.
3. Restart Outlook.
Outlook 2010
1. In Outlook, go to the File>Options menu item.
2. Select Add-Ins in the left navigation.
3. In the Manage drop-down, select Disabled Items and click the Go... button.
4. Select the BroadVision Clearvale It Add-in item (if present) and click the Enable button.
5. Restart Outlook.
If the add-in is disabled again after restarting Outlook or did not appear in the disabled items list, check the load behavior as follows:
Outlook 2003
1. In Outlook, go to the Tools>Options menu item.
2. Select the Other tab.
3. Click the Advanced Options... button.
4. Click the COM Add-Ins... button.
5. Select the BroadVision Clearvale It Add-in item.
6. The Load Behavior should be Load at Startup.
Outlook 2007
1. In Outlook, go to the Tools>Trust Center menu item.
2. Select Add-ins in the left navigation.
3. In the Manage drop-down, select COM Add-ins and click the Go... button.
4. Select the BroadVision Clearvale It Add-in item.
5. The Load Behavior should be Load at Startup.
Outlook 2010
1. In Outlook, go to the File>Options menu item.
2. Select Add-Ins in the left navigation.
3. In the Manage drop-down, select COM Add-ins and click the Go... button.
4. Select the BroadVision Clearvale It Add-in item.
5. The Load Behavior should be Load at Startup.
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