Who should I invite to my network?
Each network is different. Think about the purpose of the network and who are the right people to participate. For example:
Your network needs people who are able to add content as well as
people who will be reading and "consuming" the content.
How do I invite members to my network?
After you set up a network, you need to invite members to it. You do this by signing into your network as an Admin user and clicking Members>Invite Members. Specify the email addresses of the users to invite. Assign the user a role, usually Writer. Also, add them to any communities that are relevant to them. If you have many users to invite, you can bulk upload a file of email addresses.
Why don't I see the members I just invited listed under the Members tab?
Members are not added to the network until they accept the invitation by clicking the link in the invitation email and follow all the steps of joining the network.
The people I invited didn't receive the invitation. What happened?
It could be the person you invited did not receive the email due to one of the following reasons:
Do I need to create a member profile?
Member profiles are useful in a Web 2.0 environment. For example, you might have a colleague who resides in another office; his profile might contain information about a project he just finished—one similar to the project you are just starting. Profiles allow colleagues to connect and share information that they might not otherwise in the typical Web 1.0 (“one-way” communication) environment. And, you can always control the amount of information you share.
What if someone joined my network that I do not want?
Administrators can disable members from the network at any time. To disable a member, select Admin>Member Administration. Find the member, and change their Role to Disabled. This member can no longer sign into your network.
Can I create a custom invitation to send to invitees?
If you are using Clearvale Enterprise, select Admin>Email Templates to create your personalized invitation. Pay special attention to the variables defined in the template such as, %NETWORK%, %LINK%, %TIMEOUT_DAYS%, and so on. These variables will be assigned a value when the invitation is sent. If removed, your invitation may not be successful.
Why do I see an "invalid email" message after trying to invite network members?
If you are using Clearvale Enterprise, your network might be defined to require that members have an email address with a certain email domain. (This is specified on the Admin>Network Administration page.) In this case, members must have an email address that matches the domain(s) specified for the network. So, if your network is limited to the "BroadVision" domain, you cannot invite members who do not have a BroadVision email address. If you try to invite members with a Yahoo or GMail address, it is considered invalid. If you want to open your network up to people with different email addresses, remove the email domain restriction.
Is there a way to completely remove a disabled member?
Say if someone no longer works at the company, I don't need a listing for that person at all.