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  • Clearvale Release December 2017
    Created by Gabriella Jarratt, Dec 21, 2017
    Updated by Gabriella Jarratt, Dec 21, 2017
    Shared With: cvc

    A Clearvale Release was made available December 20th 2017. This release contains the following enhancements and bug fixes:

     

    Change in text of email invitation

    Previously when a user was invited to join Clearvale, the email invitation contained information such as the email address of the person being invited and of the person inviting, in addition to other information. Now the text of the email invitation contains the minimum permitting the user to register.

     

    Enhancement to Forums

    Clearvale 2016 r2 introduced a feature allowing for replies to comments in forum topics (and other content types). The new release now allows email notifications to be triggered (if the notification is appropriately set) when a reply is added. Furthermore, the reply is not collapsed (as it was in the previous release).

     

    New API's to manage Community join requests and invitations

    The following API's have been implemented to manage community join requests and invitations to join communities. Administrators and Supervisors will have access to this information via the following API's

    • communities.get_all_invitations: Get all invitations in waiting state in all communities.
    • communities.get_all_join_requests: Get all join requests in waiting state in all communities.

     

    Community bulk loading feature

    When creating a community, it is possible to bulk import community members from an external file. In previous versions, once the community had been created, the bulk loading feature was no longer available. The new release allows you to use this feature once the community has been established.

     

    Community permissions on content editing and deleting

    It is now possible for community Administrators to set permissions on creation and deletion of content created within the community. To access these permissions you have to be a community administrator and then go to the Edit Settings link of the community. Then select the appropriate settings

     

    Tag Cloud Enhancement

    In previous releases, tags had to be manually added and edited. The current release will suggest some predefined tags and recently used tags to use and in using them the auto-complete functionality is applied. This is an example:

     

    Better performance of "Site Statistics and Logs" feature

    The Site Statistics and Logs option of the Clearvale Management Centre, can now better handle large amounts of site data.

     

     

     



  • Clearvale Maintenance Planned for Later This Summer
    Created by Lisa Braz, Jul 25, 2017
    Updated by Lisa Braz, Aug 7, 2017
    Shared With: cvc, Platform Updates

    We are planning some Clearvale maintenance in the upcoming weeks.

     

    Clearvale chats will be unavailable for short periods of time over the following days:

    • Sunday, July 30, 3:00 AM to 7:00 AM (UTC)
    • Saturday, August 5,  3:00 AM to 5:00 AM (UTC)
    • Saturday, August 12,  3:00 AM to 5:00 AM (UTC)

    Your networks will be available for use during this time. You just won’t be able to use the chat feature.

     

    Also, all clearvale.com networks will be unavailable the weekend of August 19-20.  In particular, networks will be unavailable starting on Saturday, August 19, at 1:00 AM (UTC). They will be back online Sunday, August 20, at 5:00 PM (UTC).

    We apologize in advance for any inconvenience.

    The Clearvale Team

     



  • Clearvale Release Planned for December 20, 2016
    Created by Lisa Braz, Dec 20, 2016
    Updated by Lisa Braz, Dec 20, 2016
    Shared With: cvc, Platform Updates

    A Clearvale release is planned for December 20, 2016, 11:00 PM, PST (December 21, 7:00 AM, UTC). The release contains the following improvements and bug fixes:

     

    Support for pre-defined content tags. You can pre-define tags that you want associated with new content for your network or for a particular community:

    • To define a set of network-level tags, select Admin>Network Administration and add the tags in the Default Network Tags field:

    • To define a set of community-level tags, go to the community and click Edit Settings for the community. Scroll down to the Default Community Tags field and add the tags for the community.

    When adding content at the network level, you can choose one or more of the pre-defined tags from the Default Network Tags drop-down list.

     

     

    When adding content at the community level, you can choose one or more the pre-defined, community-specific tags from the Default Community Tags drop-down list.

     

     

    Note the following about using pre-defined tags at the network or community level:

    • Pre-defined tags are available for blog posts, files, wiki pages, forums, forum topics, and polls.
    • If you delete a pre-defined tag, any content with the tag retains the tag until manually remove or change it.
    • You can add custom tags as you have in the past simply by typing them into the Tags field.

    Content tags now visible on content detail page. In the past, content tags were not always visible on the content detail page for some content types. In this release, content tags are always displayed on the content detail page, regardless of content type.

     

     

    Support for SAML 1.1 user authentication. This release provides support for SAML 1.1. Previously, Clearvale only supported SAML 2.0. To configure your network to use SAML 1.1, select Admin>Authentication>SAML. The SAML authentication configuration page appears and includes a toggle for the SAML 1.1 settings at the top of the page:

     

     

    Click 1.1 under SAML Version to toggle the display to show the fields to set for SAML 1.1.

     

    Ability to reuse old Clearvale login IDs. You can now free up previously used Clearvale login IDs so that they can be reassigned to new users. When you free up a user ID, the original user is renamed in Clearvale as deleted<date>_<login-id>.

     

    For example, if you have a user with the login ID sally.smith@broadvision.com, the user would be renamed as deleted20161221_sally.smith@broadvision.com.  The login ID sally.smith@broadvision.com can then be reassigned to another user.

     

    Reassigning Clearvale login IDs is handled in the Clearvale Management Center under the Site User Management tab. You must have the role of Operations Manager to be able to reassign login IDs.

     

     

    The sample upload file looks as follows:

     

     

    The first column indicates the name to reuse and the second column indicates whether the original user should also be disabled within Clearvale. The default value is yes.

     

    You’ll receive an email message from Clearvale confirming the login ID changes.

     

    Improved display of network members. The Admin>Member Administration page has a new setting that lets you show just the active members of your network.

     

     

    When Only Show is set to All Active, members marked as Disabled are hidden from the display.

     

    To  see all members, including those marked as Disabled, set Only Show to All Roles. Or, to see just members marked as Disabled, set Only Show to Disabled.

     

    The default behavior is to show only the active members of your network.

     

    Customization of tables using CSS overloading. You can now customize the look of tables on Clearvale pages. Tables appear on pages where a list of data is returned, such as the list of files on the Files page or the list of forums on the Forums page. You can overload the columns in the CSS to change the look of the table. For example, for "Forums" you can see that the class of the table is named "col_2_table forum"

     

    <div>
    <table class="col_2_table forum" cellspacing="0" cellpadding="0" border="0">
    <tr>
    <th style="cursor:pointer;" onclick="tableStyleEntityListSort('topic')">
    <a>Topics</a>
    </th>

     

    You can overload the columns in CSS using something like:

     

    #forum table.col_2_table tr td:nth-child(n)
    {
    ...

    You can customize the following tables:

     

    URL

    "class" definition

    Menu/Location

    /pg/members

    class="col_2_table members_table">

    Participants

    /pg/cv_content

    class="col_2_table content"

    Files

    /pg/groups

    class="col_2_table groups_table"

    Communities

    /pg/forum

    class="col_2_table forum"

    Forum

    /pg/reports

    class="col_2_table reports_table"

    Reports

    /pg/members/group

    class="col_2_table userfolder"

    Participants Groups

    /pg/groups/members/group

    class="col_2_table groupmembers"

    Community Participants in Communities

    /pg/groups/admin

    class="col_2_table groupadmin"

    Manage Participants in Communities

     

    Twitter widget improvement. Improved the Twitter widget so that you no longer need to generate a Twitter widget ID within Twitter. You have the following options when defining the widget:

    • Timeline. Enter the Twitter username for the person whose tweets you want to display in the widget.
    • Favorites.  Enter the Twitter username for the person whose Twitter favorites you want to display in the widget.
    • List. Enter the Twitter list owner and list name to show a Twitter list in the widget.
    • Search.  Use this option if you want to continue using your Twitter widget ID that you generated within Twitter to determine the contents of the Twitter widget in Clearvale.

    Bug Fixes

    • Fixed problem on Japanese of search not indexing text within the HTML <font face> tag. (9795)


  • Clearvale Release on July 7, 2016
    Created by Lisa Braz, Jul 7, 2016
    Shared With: cvc, Platform Updates

    A Clearvale release is planned for Thursday, July 7, 2016.  The release contains the following improvements and bug fixes:

    • Support for second-level replies in forum topics. When someone replies to a forum topic, you can now reply to their reply.  

     

    Click Collapse to hide the second-level replies. Hidden second-level replies look as follows:

     

    Expand the second-level replies by clicking the Reply link.

    This change applies to all forums, including those at the network level or within a community.

    • If you have a hybrid network, guests can now report feedback on a network by using the Feedback link in the upper-right corner of the network page. Feedback is sent to the network administrators and moderators via an email message.
    • If you paste a lot of data into the Clearvale text editor, you are warned if the verbose HTML reaches the size limit for the post. 
    • You are now prevented from dragging and dropping images into the Clearvale text editors since this is not supported. Previously, you could drag-and-drop images, but were prevented from saving the changes.
    • On the My Chats page, fixed the wording to be consistent when you have no chats.
    • When removing someone from a chat, they now receive a notification informing them that they have been removed from the chat.

     



  • Clearvale Release on March 18, 2016
    Created by Lisa Braz, Mar 23, 2016
    Shared With: cvc, Platform Updates

    A Clearvale release occurred Friday, March 18, 2016.  The release contains the following improvements:

    • History of network invitations. The network administrator can now view information about network invitations. To see the invitation  history, click Admin>Member  Administration>Invitation List:

    • Ability to organize documents attached to a blog post. If you attach a file to a blog post, you can now place the document in a folder as part of the attachment process. 

    The folders displayed are the ones that are defined for the space in which you are adding the blog post. For example, if you create a blog post in a community, you will see the file folders defined for the community.

    • Ability to organize tasks in folders.  You can now create folders for organizing your tasks.  To create task folders, click Tasks in the Profile Directory widget on your personal page. Then click Edit next to My Task Folders.

    To assign tasks to folders, click Add to My Folders on the detail page for a task.

     

    Then, pick the folder for the task.

     

    • Better highlighting of best answer for a forum topic. Forum topics that are defined as a question and that have a best answer selected,  now display a trophy icon  next to the best answer:

    • Easier to search for tasks in Clearvale.  Now when you search for a task in Clearvale, you can sort the results to show just tasks where there is a match. For example, if you search for the string “STC”, Clearvale might find matches in several different types of content.

    You can filter the results to show just the tasks where there is a match:

     

     

    • API enhancements:
      • blogs.get_blogs_by_community.   A new API to get the blogs posted in a particular community.
      • document.get_comments_by_document. A new API to get the comments for a document.
      • forums.get_topics. Enhanced to include now options for specifying a date range for forum topics to retrieve.  


  • Clearvale Release Planned for January 8, 2016
    Created by Lisa Braz, Jan 8, 2016
    Updated by Lisa Braz, Jan 8, 2016
    Shared With: cvc, Platform Updates

    A Clearvale release is planned for Friday, January 8, 2016, at 5:00 PM, PST.  The release contains the following improvements:
    • Ability to add members to a community versus inviting them to join the community. When inviting new people to join your community, you can now choose to make the person a member immediately, or you can send an invitation and let them choose to join the community or not.
    If set to Yes, members are sent an email where they are invited to join the community. If set to No, they are added as members of the community without an invitation. 
     
    Note that the default value for this new setting is determined by the Join Community With Invitation setting for the community. When the Join Community With Invitation setting is set to Yes, email invitations are assumed for the community. When set to No, automatic membership is assumed for the community.
    • Improved performance of activity streams. Some performance enhancements were made so that the activity streams in your network should now refresh at a quicker rate than previously.
    • Forum topic replies show date edited.  Forum topic replies now include when the reply was published as well as when it was last edited. 
    The Edited date only appears if the reply was edited after it was originally published.
    • File description appears by default on the file detail page. The file description is optional. However, if one is specified, it now always appears when the file’s detail page is displayed. For example:
    Issues Addressed in This Release
    • 5248—Fixed problem of people not being able to request a new Clearvale password in case where they cannot access the network of which they were originally a member of (for example, the network was deleted or they forgot the network URL).  Now when you use the Lost Password link from the login page of any Clearvale network, you can use the new password that you set on any Clearvale networks of which you are a member in that Clearvale installation.


  • Clearvale Release Planned for October 23, 2015
    Created by Lisa Braz, Oct 23, 2015
    Shared With: cvc, Platform Updates

    We are excited to announce a new Clearvale release planned for Friday, October 23, 2015.  Several new features are planned, including the following:
    • Online indicator. A small green check mark  appears next to network participants who are online. For example: 
     
     
    Someone is marked as being online when they are logged into Clearvale and have a browser window or tab open.
     
    To enable this feature, the network administrator needs to check the Enable Push Notifications setting on the Admin>Network Administration page.
    • Improved support for links when working in the text editor. When adding links in a text editor (by using the Link button), you can control how the link is handled. Options are to:​
      • Open the link in a new browser window. 
      • Open the link in the current browser window. 
    In the Link Info tab, add the URL for the link. Then, click the Target tab and select New Window or Same Window from the Target drop-down list to control the target of the link.
     
     
    Click OK to finish creating the link.
     
    Note that if you do not see the Target tab, you may need to clear your browser cache.
    • Ability to attach a file to a blog post comment. Just as you can attach a file within a blog post, you can now attach a file when writing a comment for a blog post.  
     
    • Click the  Upload Local Files button to upload a file from your computer. 
    • Click the   Upload Network Files button to attach a file already uploaded to Clearvale to which you have access.
    The attached file appears as a link in the blog post comment.  If you click the link, a new tab opens and the file’s detail page appears. You can preview the file on this page or choose to download the file.
     
    The file has the same share settings as the blog post and is available to all people who can read the blog.  For example, if you add the document to a blog post that is shared with the network, the file is available to all network members.
    • Small improvement for multi-step tasks. If you are assigned consecutive steps in a multi-step task, and you complete a step, and all others assigned the step have completed it, the page for the next step automatically appears. Previously, the task remained on the just-completed step page.
    • New Copy Reference command. A new link, called Copy Reference, appears at the top of content pages, such as blog posts, wiki pages, bookmarks, and so on. 
    Use Copy Reference to save a link to the content item. The link includes the URL but is displayed as the title of the content. For example, if you use Copy Reference for the “New Hire Training” blog, it would appear as follows wherever you paste it:
     
    Issues Addressed in This Release
    • 78221/3915. Fixed problem of the default template for new networks not being customizable. If you are a PaasPort customer, contact BroadVision for assistance. 


  • Clearvale Release Planned for August 14, 2015
    Created by Lisa Braz, Aug 13, 2015
    Updated by Lisa Braz, Aug 13, 2015
    Shared With: cvc, Platform Updates

    A new Clearvale release is planned for Friday, August 14, 5:00 PM, PDT. Several new features are planned:
     
    Chat improvements. When reading the comments on a chat, you can mark individual comments as having been read. 
     
     
    To mark a comment as read, simply click on the comment. Each comment has a tracker regarding who last marked a comment as read and the total number of people who have marked it as read. 
    The following colors are used for the chat comments:
    • Yellow is used for your actions.
    • White indicates a comment that you have marked as read.
    • Gray indicates comments that you have not marked as read yet.
    Additionally, when viewing a chat on a browser on a mobile device (as opposed to downloading the Clearvale app), a link is provided for Chats. You can view existing chats and participate by adding new comments, reading attachments, and seeing the list of participants. 
     
    Ability to upload images in the activity stream. You can now easily add images to a microblog post or an activity stream comment by using the  Camera icon.
     
    The activity stream includes a new Camera icon in the top-right corner of the What’s on your mind? field:
     
     
    Hover the mouse over the Camera icon and select one of the following sub-icons:
    • Click  to upload an image from your local computer.
    • Click  to use an image already uploaded to the network.
    You can add some text along with the images if desired. When done, click Post for the images and any text to appear as a microblog in the activity stream.
     
    Additionally, the Camera icon appears next to the What do you think? field so that you can add an image in a comment directly from the activity stream:
     
    Improved search for users to invite to a community. The user interface has been simplified for adding people to a community. In particular, when you invite people to join a community, you no longer need to know what type of member the user is (if you have a hybrid network). 
     
    Also, when searching for someone to add to a community, any matches who are already community members appear in the results list with a note that they are already a community member. 
     
     
    Enhanced editor toolbar. Two new buttons are added to the editor toolbar to make it easier to add links to Clearvale blogs or bookmarks in content that you are writing. The new buttons look as follows:
     
     
    • Use the  Blog button to add a link to a Clearvale blog. You can choose from all blogs or just your own personal blogs. 
    • Use the  Bookmark button to add a link to a Clearvale bookmark.  You can choose from all bookmarks or just your own personal bookmarks. 
    Improved Network Feedback. By default, when network participants send network feedback (via the Feedback link), the feedback messages are sent as an email message to all network administrators and moderators. You can now customize this behavior and instead create a feedback task this is assigned to certain people. To customize the feedback collection process, select Admin>Feedback. Set Use advanced feedback to Enabled and then define the default task to generate each time network feedback is submitted.
     

    Issues addressed. The following issues are addressed in this release:
    • 1705. Fixed problem of error message “body too long” appearing when adding images directly in text editor.
    • 2562. Fixed problem of community participants not being added soon enough to the community chat. Previously community participants were added to the chat when they accessed the community. Now, all community participants are added to the chat when the community chat is created.
    • 2846. Fixed problem with search not supporting accented characters and partial words.
    • 2850.  Fixed problem of confusing values on the goals assignment page.
    • 2985. Fixed problem of AVI not being supported within Clearvale chats.


  • Clearvale Release Planned for June 12, 2015
    Created by Lisa Braz, Jun 11, 2015
    Updated by Lisa Braz, Jun 11, 2015
    Shared With: cvc, Platform Updates

    We are excited to announce a new Clearvale release planned for Friday, June 12, 2015.  Several new features are planned, including the following:
    • Support for drag-and-drop when attaching files or uploading images to chats. You can now drag-and-drop a file into a chat thread. To do so, expand the chat window and then drag the file to include in the chat into the Note Editor and click Done. If you drag-and-drop a document, a link to the document is included in the Note Editor:
     
    In addition, the file is added as an attachment to the chat. Click the Attachments tab to see any chat attachments.
     
    If you drag-and-dropped an image into a chat thread, the image is embedded in the comment thread. 
     
     
    The image file is also added as an attachment to the chat.
    • Support for community chats on the Clearvale mobile app. The Clearvale app now supports participating in community chats from your mobile device. A Chat tab is provided on the detail page for a community.
    • Pop-up notifications for new comments. A pop-up notification window appears in the lower-right corner of the Clearvale screen when people add comments to chats and other content to which  you have access.
     
    The pop-up appears long enough to alert you of the change and then disappears.
     
    • Ability for moderators to invite people to a network. Previously, networks were configured to allow just administrators to invite members to a network, or to allow anyone in the network to invite new members. In this release, network administrators now have three options when configuring invitation preferences:
      • Just administrators (those people with the roles of Owner, Supervisor or Administrator) can invite new members.
      • Administrators and moderators and invite new members.
      • Any member of the network, regardless of their role, can invite new members.
    To configure your preferences, go to the Admin>Network Administration page and scroll down to the Joining & Invitations area.
     
    • Ability to make some profile fields required. Administrators can now easily configure required, optional, and custom profile fields for network participants. Select Admin>User Profile to configure the profile fields that appear for each network participant:
    Use the new tabs as follows:
    • Use Default Fields to select the default fields to show for each participant. If you remove a check, that field no longer appears on the profile page.
    • Use New Fields to create new fields that appear for each participant.
    • Use Mandatory Fields to select any fields for which you want to require a profile setting. If you mark a field as required, when a participant edits their profile settings, they are prompted to enter a value for the required fields before they can save their changes.
    • Ability for network administrators to set IP address restrictions. Network administrators can now set IP address restrictions for a network. Previously, IP filtering restrictions could only be specified by an account manager via the Clearvale Management Center. 
    To let network administrators configure IP filter restrictions, the IP Filtering service still needs to be enabled for the account and the network in the Clearvale Management Center. In addition, the account manager must set the Allow network administrator to config setting to Yes.
     
    Once these changes are made in Clearvale Management Center,  the network administrator can go to Admin>Security page within the network and specify the IP addresses for which to filter.
     
     
    • API changes. 
      • Two new APIs for getting or setting the Follow & Activity Settings for a user: 
        • activity.get_followed_activities
        • activity.set_followed_activities
      • A new API for returning CAP scores: statistics.get_member_reports
      • The following APIs now provide the send_notification option for disabling notifications: documents.upload_file, documents.update_document, and documents.share. When the send_notification option is set to no, email notifications are not generated for the API action. 
      • The membership.add_member API has been updated to support the option of moderators being able to invite people to a join a network.
    Issues Addressed in This Release
    • 1107/81063. Fixed problem of line breaks being converted to paragraphs in a rich text editor.
    • 1109/62451. Fixed problem of network administrators and owners not being able to opt-out of email notifications generated from the Clearvale Management Center. This fix provides an autogenerated link in the footer of all email messages sent from the Clearvale Management Center that allows the recipient to opt-out of receiving messages sent to network administrators and owners.
    • 1110/81082. Fixed problem of email notifications generated by Clearvale Management Center being sent to network administrators of disabled networks.
    • 1112/75274. Fixed problem of Excel files not previewing correctly.
    • 1113/80887. Fixed problem of guests not being able to perform all community administration tasks when they have the community Admin role for a guest community. For example, guests who are community admins can now upload a new community icon or change the name of the guest community.
    • 1119/77796. Fixed problem of not being able to edit a wiki page reply (comment).
    • 1860/79986. Fixed problem on a hybrid network of a guest not being able to create an event that is visible to all network participants.
    • 1862. Fixed problem of document preview failing to get the page count. 


  • Clearvale Release Planned for November 27, 2014
    Created by Lisa Braz, Nov 26, 2014
    Updated by Lisa Braz, Nov 27, 2014
    Shared With: cvc, Platform Updates

    We are excited to announce a new Clearvale release planned for Thursday, November 27, 2014, at 6:30 PM, PST (Friday, November 28, 2:30 AM UTC).  Several new features are planned, including the following:

    • Ability to change your Clearvale login. You can now change the email address that you use to log into Clearvale. To do so, add the new email to use as your  login as an additional email address associated with your account on the Edit Settings>Account Settings page. Then, after you have confirmed the new email address for your account, you can make the new address your primary (login) address by clicking the Make Primary link. 
    This feature is limited to people who are members of a single network or an ecosystem of networks.  If you belong to more than one network or a network outside of your ecosystem, you will not see the Make Primary link. Also, the new email address cannot be associated with another Clearvale account.
    • Ability to upload a file to a forum topic. When writing forum topics, the editor toolbar includes a link for embedding a file within the topic.

    Use   to upload a file that resides on your computer. Use  to upload a file that already resides in Clearvale. When you save the forum topic, any files that you uploaded from your computer are uploaded and saved to Clearvale.

    • ​​Improved display for search results. Search results now include summary of content for the following types of content: blog posts, forum topics, files, wikis, and events.  
    • Improved display for the file listing page.  The file list page now includes the thumbnail for the file on the file listing page.
    • Ability to set a time zone for a network. Network administrators can set a time zone for the network. On the Admin>Network Administration page, set the time zone to use: 
    The time zone is used when generating security reports instead of assuming Pacific time.
     
    • More control of guest registration on hybrid networks. If you have a hybrid network, administrators now have better control of preferences for guest registration. In particular, the administrator can set the following:
      • Email domain preferences that are specific to guests. 
      • Whether or not self-registering people are made guests or members of the network. 
      • Whether to prevent guests from self-registering for the network.
    • Support for International English date and time display preferences. We now provide support for International English. If you set your language preference to English (International) instead of English, dates and time are displayed according to international standards as opposed to American standards.
    • API changes. 
      • A new parameter named force is available for the profile.update_user_profile API.  Set force=yes to indicate to use any values set for profile attributes, including blank values to force parameter values to be blank. The force parameter is optional. Additionally, network administrators (Owners, Supervisors, or Administrators) can no longer set the privacy to 0 (only me).
      • New APIs to support the use of organizations in your network. You can use the APIs to import the structure of your organization, make changes to the organization structure, and export the structure of the organization.
    Issues Addressed in This Release
    • 69150. Fixed problem of not being able to search for people with pending membership on the various Admin>Member Administration pages.
    • 75226. Fixed problem of image links were sometimes broken.
    • 76116, 79089, 79168. Fixed problem of security reports using Pacific time instead of local time.
    • 77787,79195. Fixed problem of videos embedded in blog posts being displayed in low video quality by allowing you to manually set the width and height for your video. To set the width and height immediately after inserting the video embed code in the blog,  right-click on the video icon and select Image Properties. Alternatively you can adjust the video size at any time by editing the blog, and then in the area for the video, right-clicking and selecting Image Properties.  
    • 77837. Fixed problem of not being able to login on the join page for a hybrid network. 
    • 77988, 78106. Fixed problem with hybrid networks and filtering guests based on email domains. 
    • 78172. Fixed problem of uploading files with a single quote character in file title appearing as #039.
    • 78449. Fixed problem of the blogs.get_blogs_by_folder API returning blogs that are no longer shared with a community folder.
    • 78594. Fixed problem of UNIX date/time appearing in content access log. 
    • 78888. Fixed problem on iPad/iPhone of not being able to upload an image when writing a blog post or forum topic.
    • 79451. Fixed problem of not being able to set Display content after main page loads to Yes for certain widgets.
    • 79563. Fixed problem of not being able to save an embedded file that contained certain characters in the embed code.

     



  • Clearvale Release Planned for July 11, 2014
    Created by Lisa Braz, Jul 11, 2014
    Updated by Lisa Braz, Jul 15, 2014
    Shared With: cvc, Platform Updates

    A new version of Clearvale will be deployed on July 11, 2014 to all clearvale.com networks. The following new features are planned: 

    • Ability to generate a PDF based on a task. You can now generate a PDF for a Clearvale task that you own or that is assigned to you. 

    When you click the Save as PDF button, Clearvale generates a PDF based on the task details, such as the task title, description, owner, participants, attachments, and so on. The PDF file is added as a file that you own in Clearvale. 

    You can edit the settings for the PDF file if you want to share it with others in Clearvale.
    • Improved notifications for file updates.  If you update a file, and type in some text in the Notes text box, the note is now included in any email notifications generated as a result of updating the file.  For example, enter a description of the file change here:


    Anyone following the file and with email notifications set, will get an email notification that includes the note:

    • Ability to delete previous versions of files. Network administrators can now better manage disk space usage by deleting older versions of documents. Version management requires that you enter Administrative Mode, and then click the Disk Usage Report link on the Admin>Statistics page. Click the File Management icon for the file to manage. 


    Then, place a check mark next to the version or versions to delete and click Delete.



    The selected versions of the document are removed from Clearvale and are no longer available to you or other network members.
    • Additional browser support. Clearvale now supports Internet Explorer versions 10 and 11. 
    • API enhancements. Several API enhancements were added in this release:
      • forums.get_comments now returns an additional parameter for each returned comment of best_answer. best_answer is a Boolean that indicates true (1) for best answer or false (0) for all other replies.
      • membership.create_user no longer requires you to provide a password for new users. Instead, if you use the ignore_password parameter, a temporary password is generated for the new user and they are prompted via an email message to change their password. 
      • membership.add_member also no longer requires a password.

    In addition, the following  bugs are addressed in this release:

    74574, 74575
    Fixed problems related to using Clearvale on Internet Explorer 10 and 11.
    75779
    Fixed problem on Internet Explorer 6 and 8 of error occurring when editing text in HTML mode the text editor.
    77083
    Fixed problem on Safari of not being able to edit a Freeform widget.
    77244
    Fixed problem for network administrators of disabled members being interspersed with active members when viewing network members on the Admin>Member Administration page. Now, all disabled members (those no longer able to log in) appear at the end of the list.
    77483
    Fixed problem of admin_mode for activity.get_user_activities not working.
    77585
    Fixed problem of lack of notification when you are denied membership in a community. Now, if you request membership in a community and are denied, you receive a notification in your Action Items tab.
    77789
    Fixed some font problems on Firefox browser.
    77819
    Fixed problem with display of “all day” events.
    77852
    Fixed problem of membership.get_members_list returning disabled members in results.
     
    Updated Google Apps integration to support the latest authentication scheme.
     
     


  • Clearvale Release Planned for Friday, May 16, 2014
    Created by Lisa Braz, May 16, 2014
    Updated by Lisa Braz, May 16, 2014
    Shared With: cvc, Platform Updates

    A new version of Clearvale will be deployed on the clearvale.com networks later today, Friday, May 16.  We have several features planned: 
    • Support for organizations. Clearvale now allows network administrators to define an organization structure for a network. The organization structure can include one or more companies, divisions, departments, and teams. For example, it might looks as follows:
    Once the structure is defined, individuals in the network can edit their profile settings and choose their organization settings. 
     
    When others view their personal page in Clearvale, they will see any organization information specified and set as visible to others:
    Additionally, when searching for people to assign to a task or to share a file with, you can search for the user based on the organization. 
     
    To define an organization, select  Admin>Network Organization
    • Improved document preview.  We upgraded document preview to better support previewing more complex documents. The new document preview window offers a toggle for displaying a sidebar of thumbnail images of the document pages.  


    Another side effect of this new document previewer is that it automatically supports the preview of PDF files. As a result, the check box for enabling PDF preview is removed for network administrators. 
    • Ability to make changes to more than one file at a time. You can now select multiple files at one time and download them, add them to folders, or delete them. 


    • Event creation enhancements. You can now designate an event as an all-day event. In this case, you do not need to specify a start and end time for the event. Also, after creating or editing an event, you can easily add another event by clicking the Add Another tab or the Duplicate tab. 
    Use the Duplicate tab if the new event is similar to the event that you were previously editing.
    • Task enhancements.  Some text was simplified on the task detail page. 
    Additionally, if you assign a task to multiple people, specify whether the task needs to be completed by one or all assignees.  
    This change applies to sub-tasks as well in multiple-step tasks. 
    • Hybrid network enhancement. Network administrators for hybrid networks have a new configuration setting on the Admin>Network Administration page:
    When unchecked, new network members are given anonymous names that are shown to guests in the network.  When checked, new network members are known by their real name to others in the network, including guests.
     
    Individuals can at any time update their personal settings by going to the Edit Settings>Account Settings page and checking whether they want to be known by their name or be anonymous to others in the network.
    • API enhancements. Several API enhancements were added in this release:
      • profile.upload_profile_icon. Use this new API to upload a profile image. Network administrators can upload for other people by passing in their ID. See the Clearvale Developer Guide for complete information.
      • task.create_task_with_options. Use this new API to create a task without using the options optional parameter.
      • communities.add_user_to_community. This API is fixed so that users added to the community are also following the community. (Bug number 77162)
    • Fixed issues. The follow bugs were addressed in this release:
      • Fixed problem of showing too many notifications in the stream when uploading videos. (Bug 76746)
      • Fixed problem of the Video widget not being supported on Apple devices.
      • Fixed problem of notifications not being generated when communities are closed and when people are removed from a community. (Bugs 76723 and 76724)
      • Fixed problem of the community invitation text not appearing in the Action Items message for the invitee. (Bug 76722)
      • Fixed privacy issue related to assigning tasks. (Bug 77087)
      • Fixed problem of not being able to upload a profile photo on the iPad. (Bug 77084)


  • The Heartbleed security bug
    Created by Lisa Braz, Apr 11, 2014
    Shared With: cvc

    BroadVision has reviewed all Clearvale sites for impact by the security issue CVE-2014-0160 (also known as the Heartbleed Bug). We determined that the Clearvale live site services were not affected by the vulnerable version of the software. However our beta site was subjected to the problem. The necessary updates have been put in place to address the issue. As a precaution, we are contacting our beta site users and recommending them to update their passwords.



  • Zero Cost Clearvale Training Available
    Created by Gabriella Jarratt, Jan 14, 2014
    Updated by Gabriella Jarratt, Feb 27, 2014
    Shared With: cvc

    As of January 2014 BroadVision will  be providing monthly, free of charge, training sessions for all Clearvale users. 
    If you are already registered in the Clearvale Connect network then please log into the network and Join the Customer Academy community for further information regarding the training sessions.
    If you are not a member of the Clearvale Connect  network then you must register using the Sign Up Now link in the top right corner of the login page. You may then Join the Customer Academy community for further information regarding the training sessions.

    If you wish to participate in the training sessions please leave your name in the registration area of the community



  • January 2014 Release
    Created by Lisa Braz, Jan 3, 2014
    Updated by Lisa Braz, Jan 3, 2014
    Shared With: cvc, Platform Updates

    We plan to release a new version of Clearvale on Friday, January 3, 2014. Several new features are planned for this release:
     
    • New shortcut bar. A new shortcut toolbar will appear on any network that uses the contemporary or stellar network theme. The toolbar appears in the upper-right corner of the network and looks as follows:
    Use the shortcut buttons as follows:


    Display your files.
    Display your blog posts.
    Display your wiki pages.
    Display tasks that are assigned to you.
    Display your polls.
    Display your bookmarks.
    Display your calendar and current events.
    Display your Clearvale statistic and activity reports.


    • File encryption. For the utmost in security, network administrators can enable file encryption for a network. When enabled, all new files uploaded to the network are encrypted before being stored on the Clearvale cloud. When encrypted, files are unreadable. When previewed or downloaded, the file is unencrypted so that it is readable. 
    To enable this for a network, the feature must be turned on at the account and network level in the Clearvale Management Center, and then at the network level by the network administrator.
     


    Note that any existing files already uploaded to the network are not encrypted. File encryption also does not pertain to image, video, or audio files.
    • Network file usage report. Network administrators can view a detailed report that identifies the storage used by the various files on the network. To access the report, select Admin>Statistics and then click the Disk Usage Report link.  


    The detail report shows all of the files uploaded on the network.  For each file, two numbers are shown regarding the size of the file. The first number represents the size of the most recent version of the file. The second number indicates a total size for all versions of the file. Numbers are shown in MB, unless otherwise noted.


    • Community events.  Events added to a community, and set to be visible to network members, will no longer appear in the personal calendar for all network members.  
    • API enhancements. Several enhancements are planned for the Clearvale APIs:
    • The use_html parameter is now available for these APIs:
      • blogs.add_comment
      • bookmarks.create_bookmark
      • bookmarks.update_bookmark
      • calendar.create_event
      • calendar.update_event
      • communities.add_community
      • documents.create_document
      • documents.update_document
      • documents.create_external_content
      • page.create_page
      • page.update_page
      • task.create_task
      • task.update_task
      • task.add_comment_to_task
      • task.update_step
      • task.add_step
    When set to yes (which is the default value), HTML is supported in another parameter where you enter text. 
    • The use_html parameter was previously added to these APIs:
      • blogs.create_blog
      • blogs.update_blog
      • forums.create_topic
      • forums.update_topic
      • forums.create_comment
    In these cases, the  use_html parameter now defaults to yes, allowing the use of HTML in parameters where you enter text.
    • cvauth.is_online is a new API that lets you see if a particular person is online.
    • The admin_mode parameter is now available for the communities.add_user_to_community API.
    See the Clearvale Developer Guide for complete information on using these APIs.


  • Upcoming Release Enforces Disk Space Limitations
    Created by Lisa Braz, Apr 4, 2013
    Updated by Lisa Braz, Apr 8, 2013
    Shared With: cvc, Platform Updates

    In a Clearvale release planned for later this month, we will start enforcing disk space limitations on Clearvale accounts and the networks within those accounts. In the past, we offered a grace period, and when you reached the disk space maximum allotted for your account or a network within your account, we allowed you to continue uploading files, even though it meant you were now exceeding your allotted disk space. With the new release, disk space limitations are enforced and network members are prevented from uploading documents on networks that are out of disk space. 
     
    If you are near or over your disk space allocation, your BroadVision sales representative will be contacting you about purchasing additional disk space. 
     
    After the release (planned for mid April), account managers can adjust disk space allocations for their account and networks by using the Clearvale Management Center. Each account has an allotted maximum that can be divided across the networks in the account.
     


  • Clearvale APIs now return -20 for invalid/expired authorization tokens
    Created by Lisa Braz, Dec 18, 2012
    Shared With: cvc, Platform Updates

    A recent patch to Clearvale changed the behavior for  API return status codes. Previously, status returned -1 to indicate an error, including the case of an invalid or expired authorization token. Now, for that specific error, status returns -20. Status still returns -1 for other errors.
     
    The Clearvale Developer Guide has been updated to reflect this change.


  • Patch 3, November 2012 Release
    Created by Lisa Braz, Dec 14, 2012
    Updated by Lisa Braz, Dec 14, 2012
    Shared With: cvc, Platform Updates

    The following issues will be addressed in a patch to clearvale.com networks on December 14, 2012.

    68782,70183 Fixed problem of the Freeform widget not supporting iframe syntax while in HTML mode.
    69328 Fixed problem of not supporting the double-byte space in search.
    69630 Fixed problem in ecosystems of updates from other networks appearing in the activity stream of a hybrid network.
    70143
    Fixed problem of activity.get_activities_on_content returning misleading information. Before this patch, if someone followed and then unfollowed a blog, the returned activity_name was follow in both cases. With this patch, a new return value, activity_points, indicates 1 for following a blog and –1 for unfollowing a blog. See the Clearvale Developer Guide for more details.
    70210 Fixed problem of blogs.get_comments_by_blog requiring an authorization token. You can now call this API as an anonymous user. See the Clearvale Developer Guide for more details.
    70228 Fixed problem of blogs.get_blog_by_id not returning the tags for a blog. See the Clearvale Developer Guide for more details.
    70270, 70271
    Fixed problem of not being able to update task assignees and attachments through the Clearvale API. The following new APIs were added:
    • task.get_task_by_id
    • task.add_attachments
    • task.remove_attachments
    • task.add_assignees
    • task.remove_assignees
    See the Clearvale Developer Guide for more details.
    70283 Fixed problem of More button in streams not working when Word document containing particular tags was pasted into a blog.
    70292 Fixed problem of calendar.get_events being limited to events created by a specific person. You can now set user_id to 0 (as long as community_id is not 0) to get events created by all users. See the Clearvale Developer Guide for more details.
    70327 Fixed problem of public wiki pages on the Network page being hidden from public users.
    70347 Fixed problem of the Communities page listing duplicate communities. If you see duplicate communities, contact BroadVision or your service provider.
    70348 Fixed problem of content access logs having wrong IP addresses when the load balancer was configured in a certain way.


    Note also that in a recent patch a change was made in the Clearvale API. Now, when a method fails due to an authorization token being invalid or expired, the value –20 is returned. –1 is returned for other errors. See the Clearvale Developer Guide for more details.



  • New version of Clearvale Android app is available
    Created by Lisa Braz, Nov 12, 2012
    Updated by Lisa Braz, Nov 13, 2012
    Shared With: cvc

    A new version of the Clearvale Android app is available in the Google Play store.

    The new features include support for:
    • Custom URL scheme
    • Synchronization of network documents that are downloaded on your mobile device
    • OpenID and Google App authentication

    To download this app, go to the Google Play store and search for “Clearvale.” You should see the Clearvale app at the top of the results. Click Install to install the app. Follow the prompts to review and accept the app’s permissions, then you can open the app.



  • November Release Planned for End of This Week
    Created by Lisa Braz, Oct 31, 2012
    Updated by Lisa Braz, Nov 7, 2012
    Shared With: cvc, Platform Updates

    Look for a new Clearvale release on November 2nd. The following features will be available:
     
    Document Preview (Beta).  When Document Preview is enabled for your network, you can choose to preview a document as opposed to downloading and saving a copy of the document to your local computer. 
     
    To preview a document, click the document icon in the Files widget:
     

    Alternatively, on the Files detail page, click the document icon or the document name to preview the document:



    A document viewer window appears where you can page through the document. Note that the document is not an exact copy of the document--the page breaks and fonts may look slightly different. 
     
    The following documents can be previewed:
    • Microsoft Word, Excel, and PowerPoint
    • PDF
    • RTF
    • TXT
    Document Preview is enabled through the Clearvale Management Center. Once this feature is enabled, a preview image is generated for each document that you upload. Your existing documents will not have a preview image until someone in the network tries to preview the document. At that point, an image is generated and is available for any future previews. 
     
    Set File Download Preference. Additionally, when Document Preview is enabled for your network, the network administrator can set file download options for all files, not just video files.



    The default setting is typically that all files are downloadable. The network administrator can change this behavior by checking the File owner controls download setting for each file option and then setting a default preference for each new file.  When network participants upload a file, they see a View Only checkbox on the Add Files page.



    File owners can choose to check or uncheck this setting as needed. 
     
    Note that if you previously allowed network participants to control the download of their videos, when the November release is applied to your network, participants can still prevent the download of videos. But the default behavior will be for all files to be downloadable. The video owner can override this behavior for any video or file and make it view only when uploading the file.
     
    Set a password expiration period.  By default, network passwords do not expire. However, network administrators can now indicate the period for which network passwords are valid. Options are between 1 and 12 months. 

     
    When a password expires, the participant is prompted to choose a new password.  
     
    Generate a content access log. When Content Access Logging is enabled for your network, the network administrator can download reports that show the following for each piece of content viewed or downloaded:
    • Content identification, including content ID, name, and type
    • Person who viewed the content, including member ID, name, and email address
    • Access date and time
    • Access type (browser, iOS, or Android)
    • Host info (IP address where the content was accessed from)
    • Action type (View or Download) 
    This feature is enabled in the Clearvale Management Center.  Once enabled, reports are generated weekly. At the end of the month, the weekly reports are replaced with a report for the month. 
     
    SharePoint integration. You can now include a copy of a SharePoint document in Clearvale as an alternative to using an external link to a SharePoint document.  When you place a copy of a SharePoint document in Clearvale, the document is no longer tied with SharePoint. This means that any updates made to the original document in SharePoint are not available in the Clearvale copy.
     
    Hybrid Networks. If you have been using a beta hybrid network, note that we are making a change in the way that members appear to guests in the network. Members always appear by their real name to other network members and to guests with whom they share a common guest community. For all other guests, however, members will be now be unnamed (appear by an alias such as Member 123). If you want to appear by your real name to all guests, select Edit Settings>Account Settings and uncheck the Make me unnamed to Guests option. Make this edit after the November release, as the change occurs when your software is updated.
     
    Clearvale API changes. In addition to these new features, this release contains some clean up to the Clearvale API. Note that the following API is no longer be supported as of the November release:
    • cvauth.authenticate GET method
    You must replace the GET method with a POST method.  


  • Change in how multi-day events are defined
    Created by Lisa Braz, Aug 14, 2012
    Updated by Lisa Braz, Aug 14, 2012
    Shared With: cvc

    The July release of Clearvale made a small change to how multi-day calendar events are defined. In the new release, when you create a multi-day event, the Start Time and End Time indicate when the event starts and ends each day. For example, if you are defining a multi-day conference, the start time might be 8:00 AM each morning and the end time might be 5:00 PM each evening.
     

    In the past, if you created a multi-day event, the event started on the start time on the start date and continued through the end date and end time. This meant that you could define an event that started Monday at 5:00 PM and ended Thursday at 12:00 noon. In the July release, you can no longer create an event with an end time earlier than the start time. If you try to do so, you will see a message about the end time needing to be later than the start time. That is because the event does not run for 24 hours each day, but just for the selected time period each day.
     
    Note that you can also select a time zone for your event. This is helpful if you have participants throughout multiple time zones interested in attending the event.
     


  • July Release Planned for End of This Week
    Created by Lisa Braz, Jul 16, 2012
    Updated by Lisa Braz, Jul 26, 2012
    Shared With: cvc, Platform Updates

    We are happy to announce the July release of Clearvale. We will update the clearvale.com networks Friday, July 20, 5:00 PM, PDT (12:00 Midnight UTC). Other Clearvale installations will be updated later. There will be a brief downtime while the networks are upgraded. 

    Here is a quick preview of the release. 

    Ability to create a hybrid network. A hybrid network lets you take a private network and open up parts of it for collaboration with guest members—people that are invited to your network but with guest permissions. In the most limited case, guests can only participate in communities to which they are invited. However, you can additionally make the Network page available to them as well as create communities that are more open and allow guests to join these on their own. 

    For more information on hybrid networks, watch this video.

    Ability to include videos within network content. You can now easily add videos to Clearvale content, such as blogs and forum topics. The Clearvale text editor includes the Video button for adding the video:



    When you add a video, you can choose to upload the video right then, or access a video already uploaded to the network. Alternatively, you can embed a video that appears on a video hosting service such as YouTube or Vimeo.
     
    Ability to specify a timezone for events. When defining events for your network, you can now set a timezone for the event. This is useful if you are in one timezone and people attending the event are in a different timezone. 



    New security reports. A new Security tab is added to the Admin page. Two reports are available on this page:



    • Login History shows details about all of the logins and login attempts that have occurred on a network in a specified month. 
    • Invalid Login Attempts shows details about suspicious logins that occurred in a specified month. Suspicious logins are those where someone tries to log in more than five times unsuccessfully within a five minute period.  

    Reports are kept for the most recent six months.

    Ability to include a Sina Weibo feed in your network. We are adding a new widget for a Sina Weibo feed. Sina Weibo is a microblogging service provided in China that is similar to Twitter. Those interested in a Sina Weibo feed can place the widget on any page in their network. 



     



  • Announcing Clearvale April 2012 Release
    Created by Lisa Braz, Apr 25, 2012
    Updated by Lisa Braz, Apr 25, 2012
    Shared With: cvc

    We are happy to announce that we are releasing a new version of Clearvale on Friday, April 27, starting at 5:00 PM, PDT (12:00 Midnight UTC). Here is a summary of the features planned for this release:

    SharePoint Integration.  Customers with Microsoft SharePoint systems can now access SharePoint documents within their Clearvale network. Once configured, they can share files to Clearvale from within SharePoint by using the Clearvale It command.




    Alternatively, when adding files in Clearvale, they can access their SharePoint system and select the file to add. 




    Note that SharePoint files are not actually uploaded to Clearvale. Instead, Clearvale maintains a link to the file in the SharePoint system.  SharePoint files are marked as follows in Clearvale:


    This integration is limited to SharePoint 2010 at this time.

    Control audio/video file downloads.  Currently, you cannot prevent someone from downloading audio or video files that are uploaded to your network. A new network setting allows network administrators to enable file owners to control whether their audio and video files are downloadable. When set, the file owner can choose, on a case-by-case basis, whether their audio or video files are downloadable.





    Checking the View Only checkbox prevents people from downloading the file. The Download link that usually appears next to these files is hidden from other users. Also, for embedded files, the embed code is also hidden. This feature is turned off by default. The network administrator can enable it by going to Admin>Network Administration.

    Easier to maintain your profile. When you click Edit Settings, the new Edit Profile page appears. It looks as follows:




    You now manage your profile picture from this page.  Also, you manage your name that appears within the network on this page, as opposed to using the Account Settings sub-tab.

    Login field renamed. The Login field that you see when logging into Clearvale is being renamed as the Email field. This new label should enable new users to get started using Clearvale faster by helping them remember that their email address is their Clearvale login.

    Activity point update. You no longer earn an activity point for rating a forum topic comment.  You can still rate the comments by indicating if they were helpful or not, but you do not earn an activity point for doing so. For details on earning activity points, see this section of online help.



  • Announcing the March Release
    Created by Lisa Braz, Feb 24, 2011
    Updated by Lisa Braz, Mar 16, 2011
    Shared With: cvc

    The March 9th release includes several enhancements that we are excited to share with you:

    • Filter your Activity stream. The current behavior is to show all activities for followed members, spaces, and content as well as your activities in your Activity stream. In the March release, this is still the default behavior; however, you can choose to limit the Activity stream to specific types of updates, such as just status updates or just activities pertaining to your content. Select a filter option from the Streams drop-down list, and the Activity stream is refreshed with the type of activities you selected.

    image

    • Create tasks. You can now create tasks and assign them to network members. For each task, you can set a due date and attach documents. Any tasks assigned to you appear in the Action Items tab of your Activity stream. Creating tasks is specific to Clearvale Enterprise.

    • Sort videos by popularity. You will be able to sort the display of videos in a widget by the highest rated video or by the most viewed video.
    • Conduct more specific searches. When conducting a search, will be able to choose an Advanced Search link where you can specify more details about your search—what type of content to include or exclude, when the content was published, and so on.

    image

    • Share polls and forums topics. Share forum topics across forums, spaces, and networks in your ecosystem. Share polls across spaces and networks in your ecosystem. This feature is available on a trial basis for select customers who have purchased the right to use the Ecosystem premium service. The feature will be available in a future release for all Clearvale Enterprise customers.
    • Prevent data loss when clicking away. In rich-text fields, Clearvale will prompt you before letting you click away from a window in which you have typed some text.
    • Support more smart phones. We are providing support for mobile viewing on more smart phones. Simply point your mobile browser to your network URL and see a streamlined interface to your network. This is currently optimized for Windows Mobile 6.5. Will be optimizing for other platforms in the future. Note that this is in addition to the Clearvale iPhone app that we introduced last year.
    • Performance and security improvements and several bug fixes.


  • Introducing Clearvale Express!
    Created by Lisa Braz, Feb 16, 2011
    Updated by Lisa Braz, Feb 16, 2011
    Shared With: cvc

    BroadVision announced a new version of Clearvale last week. The new version, called Clearvale Express, is a scaled down version of Clearvale that folks can use when they don’t need all the bells and whistles provided with Clearvale. Clearvale Express is free to use with some limitations (maximum of 20 communities and 1 Gigabyte of space). It provides enough to give you a taste of using Clearvale. If you run out of space, you can purchase additional space, or consider upgrading to the full version of Clearvale.

    Clearvale Express looks like Clearvale, but there are some limitations. The following table identifies what you will/won’t find in Clearvale Express.

     

    Feature

    Clearvale Enterprise

    Clearvale Express

    Administrative capabilities

    Some

    Action items

    Activity stream on home page and personal pages

    Appearance Editor to control the  look of network

     

    API Integration

     

    Blogs

     

    Bookmarks

     

    Calendar of events

     

    Communities

    Custom URL

     

    Ecosystems

     

    File sharing

    Forums

     

    Google Apps integration

    Increased storage

     

    Invite co-workers to network

    Invite members with a different email domain

     

    Layout Editor to control widgets that appear on a page

     

    LDAP authentication

     

    Member directory

    Messaging

    Micro-blogging

    Mobile support

    OpenID support

     

    Polls

     

    Personal profile

    Recognition

    RSS feed

     

    Statistics

    Limited

    Widgets

     

    Wikis

     

     

    To try Clearvale Express, go to www.clearvale.com and follow the instructions for setting up a Clearvale Express network.



  • Hard-to-read Clearvale Menu Tabs
    Created by Lisa Braz, Nov 15, 2010
    Updated by Lisa Braz, Nov 15, 2010
    Shared With: cvc

    Are you finding  that the Clearvale menu tabs are hard to read as a result of the November Clearvale release? If so, try updating the colors associated with tab names. To change the color of the tab names, do the following:

    1. Select Admin>Appearance.
    2. Click the Basic tab in the Appearance editor.
    3. In the Tab area, remove the color associated with Font and the Mouse-over font.
    4. Click Save.
    5. Check the color of the tab names.

    If you are happy with the look of the tab names, you are done. If you want to make some adjustments, go back to the Appearance editor and change the Font and  Mouse-over font color to a specific color that you like. You need to pick a color that looks good with both the background used for the currently selected tab as well as the non-selected tabs.



  • November Release Preview
    Created by Lisa Braz, Nov 9, 2010
    Updated by Lisa Braz, Nov 12, 2010
    Shared With: cvc

    Another Clearvale release is in the works. The November 15th release includes several new features to make Clearvale easier than ever to use. Read on for a preview of the release.

    Better Notifications and More Control of Them

    The My Streams widget, which lets you see what activities your co-workers are up to on the network, now provides buttons for managing the activity stream.

     

    image

    In particular:

    • Use the Refresh button image to refresh the content in the My Streams widget.
    • Use the Connections button image to manage your follow connections, including people, communities, and content that you are following.
    • Use the Settings button image to manage your stream settings and email notification preferences.

    These same buttons appear in your activity stream on your profile page.

    Easier Management of Forums and Communities

    A refreshed user interface makes it easier for you to manage forums. As an administrator, you can change the order in which forums appear.

    image

    The default image for forums was updated as well as shown in the above image.

    For communities, you can see who you invited to the community and whether or not they joined. For those whom you invited but they did not join, you can resend the invitation.

     

    image

     

    Communities also include a privacy indicator that indicates who can see the community and whether an invitation is required.

    More Choices with Cloning

    Previously when cloning a network, you had just one option—whether or not to include the network members and content. You now have an additional option when cloning a network—whether or not to include all of the network communities. If you include the network communities, the following is included for each community: community settings, community page layouts, and community folder structures. Folder structures are included for files, wikis, blogs, and forums.

    New  iPhone App

    Keep up with your Clearvale networks on your iPhone, iPad, or iTouch by by downloading the Clearvale app from the Apple App Store—it is free! The app will be available from the App Store in December. Use the app to keep up on the latest activity on your network and within your communities.

    Trial Networks

    Clearvale now lets you create a new network with a 45-day free trial period. A free-trial message appears on all networks that are considered trial networks until you purchase Clearvale. If at the end of 45-days you do not purchase Clearvale, your network is disabled. Advertisements no longer appear across the top of the page in any Clearvale networks.



  • October 14, 2010 Mini Release
    Created by Lisa Braz, Oct 14, 2010
    Updated by Lisa Braz, Oct 14, 2010
    Shared With: cvc

    We are pushing out a Clearvale refresh today. In addition to fixing several bugs, we made some user interface improvements we hope that you like. In a nutshell, here are the user interface improvements:

    Uploading files is simplified. Previously uploading files required you to step through two pages to upload one or more files. We simplified this so that it is now a one-step process.

    Community management is improved. When creating a community, you can choose to invite members while creating the community. Previously you had to finish creating the community, and then invite members. Additionally, when listing community members, the list is more concise so that more members appear at one time. You can easily see and change the community roles assigned to community members.

    If you are using LDAP, we provide failover support. You can now list multiple LDAP servers that you want Clearvale to access. Only mirrored clusters are supported. Data from all servers must be in sync. Clearvale LDAP support is a Premium Service.

    Check out the online help for details on using these new features.



  • September 29, 2010 Release Notes
    Created by Lisa Braz, Sep 29, 2010
    Updated by Richard Hughes, Sep 30, 2010
    Shared With: cvc

    Release Notes for the September 29, 2010 release are available here.



  • New Clearvale Release Sept. 29th!
    Created by Lisa Braz, Sep 23, 2010
    Updated by Lisa Braz, Sep 28, 2010
    Shared With: cvc

     

    We are super excited to announce a new release of Clearvale planned for September 29th, 7:00 PDT. Read on for details about the new features.

    Improved activity updates. Networks and communities now provide a “wall” area where you can see the latest activity in the network or community.  Use the Network Activities widget to keep a pulse on the network, comment on other member’s activities, share what you are working on, and so on.


     

    image

     

    A similar widget called Communities Activities is provided for keeping track of activities in a community.

    Your profile page also includes a “wall” area where you can see your activity as well as the activity of the people that you work closely with.

    Support for different page layouts.  Clearvale includes two network themes:

    • The Contemporary theme looks as follows and is used for all new networks as well as any existing networks for which BroadVision applied an early version of this theme:

    A similar widget called Communities Activities is provided for keeping track of activities in a community.

    Your profile page also includes a “wall” area where you can see your activity as well as the activity of the people that you work closely with.

    Support for different page layouts. Clearvale includes two network themes:

    • The Contemporary theme looks as follows and is used for all new networks as well as any existing networks for which BroadVision applied an early version of this theme:

    image

    • The Classic theme, used for all other networks, looks as follows:

    image

     

    You can switch themes at any time. In addition to network themes, you can control the page layout used for each page. The page layout controls how wide the columns are. For each page in your network, you can use the three even columns, or three columns with a wide middle column.

    Additionally, if you are someone at your site are familiar with HTML, CSS, and JavaScript, you can create your own themes.

    Follow relationships instead of contacts. Any contact relationships you currently have are migrated to the follow relationship. By following people, communities, or content, Clearvale displays updates regarding these people and this content in your Activities block, available on your My Profile page. (If you are using the three even column layout on your profile page, you will need to click the My Streams link to see the Activity block.)
    A key difference between contacts and followers is that when you make someone a contact, you became their contact as well. With followers, you can choose to follow someone, but that person isn't required to follow you.

    If you use the Contacts or Contacts' Activities widgets, they will no longer appear in your network.

    More roles. Clearvale currently provides three roles for network members: Admin, Member, and Disabled. In the new release, the complete set of roles will be:

    Owner (of network)
    Admin
    Moderator
    Writer
    Reader
    Disabled

    You can set the default role for all new network members to be either Reader or Writer. You can change the roles assigned to a member at any time.

    When your site is upgraded to this release, the member who created the network becomes an Owner instead of an Admin. Anyone else with the Admin role remains an administrator. For all other members, they are assigned the Writer role. You can change these roles as needed.

    Add Link on Widgets. Many widgets now provide an Add link, allowing you to quickly add content to a widget.

    Support for OpenID. As the network administrator, you can configure your network to support OpenID for logging into Clearvale.

    Streamlined User Interface. Several improvements were made to the pages that list files, communities, and members in Clearvale. Content is displayed more efficiently, giving you a broader view of your information at one time.

    The Files page looks similar to this:

     

    You can switch themes at any time. In addition to network themes, you can control the page layout used for each page. The page layout controls how wide the columns are. For each page in your network, you can use the three even columns, or three columns with a wide middle column.


    Additionally, you can work with BroadVision and create your own themes.


    Follow relationships instead of contacts. Any contact relationships you currently have are migrated to the follow relationship. By following people, communities, or content, Clearvale displays updates regarding these people and this content in your Activities block, available on your My Profile page. (If you are using the three even column layout on your profile page, you will need to click the My Streams link to see the Activity block.) A key difference between contacts and followers is that when you make someone a contact, you became their contact as well. With followers, you can choose to follow someone, but that person isn't required to follow you.


    If you use the Contacts or Contacts' Activities widgets, they will no longer appear in your network.


    More roles. Clearvale currently provides three roles for network members: Admin, Member, and Disabled. In the new release, the complete set of roles will be:

    • Owner (of network)
    • Administrator
    • Moderator
    • Writer
    • Reader
    • Disabled

    You can set the default role for all new network members to be either Reader or Writer. You can change the roles assigned to a member at any time.


    When your site is upgraded to this release, the member who created the network becomes an Owner instead of an Admin. Anyone else with the Admin role remains an administrator. For all other members, they are assigned the Writer role. You can change these roles as needed.


    Add Link on Widgets. Many widgets now provide an Add link, allowing you to quickly add content to a widget.


    Support for OpenID. As the network administrator, you can configure your network to support OpenID for logging into Clearvale.


    Streamlined User Interface. Several improvements were made to the pages that list files, communities, and members in Clearvale. Content is displayed more efficiently, giving you a broader view of your information at one time.


    The Files page looks similar to this:

    image

     

    Here is the Communities page:

    image

     

    And here is the Members page:

     

    image

     

    The page for a particular community now looks as follows:

    image

     

    The My Profile page looks as follows:

     

    image

     

    Bits and Pieces. We have a few odds and ends that I thought you might like to know about as well:

      • We added a My Communities link added at the top of the page. Like the My Networks link, this link allows you to quickly access the most recently visited communities of which you are a member. If you don’t see the community that you are looking for, click View All… link to display all of the communities of which you are a member.
      • In the past, the date of the last change was reflected in the number of hours or days that have passed since the change was made. In the upcoming release, the hours or days that have passed are used for up to 4 days. After that point, the specific date the change was made is listed.
      • You can now assign a forum topic to a different forum.Occasionally network members might post a forum topic in the wrong forum. Network administrators will be able to move forum topics to the appropriate forum.The one limitation is that the forums must both be in the same content space. That is, you cannot move a forum topic from a forum available on the home page to a forum in a community, and vice versa.
      • You should notice improved response time on your network.

         

         

         



      • Support for Anonymous Network Members
        Created by Lisa Braz, Aug 3, 2010
        Updated by Lisa Braz, Aug 4, 2010
        Shared With: cvc

        We pushed out a small patch today that let's network members be "anonymous" on the network. For network members who are uncomfortable with other members knowing their real name, they can join the network and then select Profile>Edit Profile>Account Settings. Check the box under Account Name Settings titled Make me anonymous on this network. The user is then referred to throughout the network with an anonymous name. The anonymous name is "Member random-number," such as Member 55. Network members cannot see any profile information about this anonymous member, such as their real name, their profile photo, and so on. The network administrators, however, can see the member's real name.

        Network administrators can also configure their network so that when people join, they are immediately given the option of being identified by an anonymous name. To set this preference, as the admin select Admin>Network Administration and then check the text box labeled Include Anonymous Member Option when joining.

        We also fixed some bugs.

        Let us know what you think!



      • Good Things Come in Small Packages
        Created by Lisa Braz, Jun 14, 2010
        Shared With: cvc

        We rolled out a small release over the weekend. Some of the new features that you might notice:

        • Easier to share a file or blog post with the current network. Just check the Share with current network checkbox.
        • Easier to navigate through a series of blog posts or files by using Next and Previous buttons.You need to navigate to a particular blog post or file, and then you can click Next and Previous as desired.
        • More control of the header images in your network. You can now optionally include an image where the network name and description appear. Click Admin>Appearance to try this new setting.


      • Improved Sharing Interface
        Created by Member 770, Jun 11, 2010
        Updated by Lisa Braz, Jun 11, 2010
        Shared With: cvc

        We have some improvements to the sharing interface that I would like to share with you.  Following our patch last week, you may have noticed that the sharing screen for blogs and files has been simplified, such that all access and sharing is controlled from the sharing panel.  As a result of this, we were able to remove the Privacy dropdown and to simplify the process for sharing documents.

        In addition, following the next upgrade (scheduled for early next week) you will have a much easier time sharing to your current network.  A checkbox will be used to share to your current network, negating the need for you to type the name of your network.

        Below is a screenshot of what the interface will look like following the next upgrade.

        image



      • May 18 Mini Patch Released
        Created by Lisa Braz, May 19, 2010
        Updated by Lisa Braz, May 19, 2010
        Shared With: cvc

        We rolled out a mini patch last night to address issues pertaining to HTTPs access, search, and access to files with privacy of general public. We also fixed a couple broken links.



      • Announcing the May Release!
        Created by Lisa Braz, May 18, 2010
        Updated by Lisa Braz, May 18, 2010
        Shared With: cvc

        The May release is here, and boy are we thrilled to finally be able to share it with you! We hope you are as excited about this release as we are!

        Clearvale is for Business. Clearvale’s cutting edge technology allows you to run your business better by providing tools to let you easily manage multiple enterprise social networks. By using an ecosystem, your network members share their profile and documents as needed across all networks in your ecosystem. Ecosystems make it easy to handle the shared information seamlessly. Ecosystems are a Premium Service. Contact BroadVision about setting up your own ecosystem.

        image

        Clearvale is a Place. When you visit Clearvale, you visit your information place. Information within Clearvale is easier than ever to find and manage because it is organized into distinct spaces:

        • Network space. Use this space for content that you want to share with network members.
        • Community spaces. Use these spaces for content that you want to share with groups of community members.
        • Member Profile space. Use this space for your personal content. Use your profile page to share your personal information with network members.

        Content spaces help you manage and share not only your files but your blogs as well.

        image

        Clearvale is for Content Sharing. Clearvale offers powerful file sharing abilities. When you upload a file, you can quickly determine who is able to read or edit the file by how you share it. You can share a file with the network space, a specific community, or to select network members. You control whether the file is shared for reading only, or for editing too. Once you share a file, the file looks as if it resides in the space with which you shared it.

        image

        Clearvale is for Integration. Through powerful APIs that we provide, you can integrate Clearvale or specific aspects of Clearvale into your own system. For example, you can integrate a series of forum widgets into your application. The APIs are based on the REST architecture, a standard in web services.

        image

        Clearvale is for Collaboration. Collaborate even more in this release by using multiple forums in your network or community spaces. For example, you can add a forum for product questions and another as a suggestion box. Get your network members collaborating and improve your business. Microblogs also encourage collaboration among network contacts, making it easy to keep up with what others in the network are working on.

        image

        Check out the online help and Clearvale Connect for more details on using all of the features included in this release.



      • Migration Information for May Release
        Created by Member 89, May 14, 2010
        Updated by Lisa Braz, May 14, 2010
        Shared With: cvc

        Greetings!

        As you may already know from reading previous blog posts, Clearvale has been under renovation! With the changes, you will notice some differences in how items display in your networks after the migration. While all of your content will be retained, some items in widgets and so on may not display as you expect. You can easily update your settings, though. Please refer to this document for additional information.



      • May Release: Impacts to Widgets and Albums/Galleries
        Created by Member 770, May 11, 2010
        Updated by Lisa Braz, May 18, 2010
        Shared With: cvc

        This blog post will discuss the impact to your image and video widgets, as well as your photo albums and video galleries resulting from the upcoming May release of Clearvale.

        Image and Video Widgets: The May release for Clearvale will provide more control over the images and videos that display in your network pages.  Image and video widgets with the (show individual images) or (show individual videos) option selected will only display photos and videos that have been shared to the network space.  As a result, image and video widgets on the network homepage with the (show individual…) option selected will be blank, as there will be no photos or videos shared to the network immediately following the upgrade.  You may correct this by utilizing the sharing function to share images and videos with the network space.  Once you have completed this step, your widgets should function as normal.

        Photo Albums and Video Galleries: Previously, you were allowed to pull other members’ photos into your own albums.  Similarly, you were allowed to pull other members’ videos into your own albums.  However, with the May release you will only be able to add other members’ items to your folders if those items have been shared to you.

        During the upgrade process we will identify files belonging to other members and remove those files from your folders.  Once the upgrade is completed, members can begin sharing content with each other.  Shared content from other users can then be categorized within your personal folders.

        One result of this is that some of your folders may contain fewer items following the May release.  Another is that Image and Video widgets that were pointing to a specific album or gallery may show fewer items following the May release.  This results from the fact that items belonging to other members will have been removed from personal folders.

        Note that your content will not be lost during the migration; instead, the improved privacy and sharing controls may result in some content becoming unavailable to you until the owner shares it. Feel free to post any questions you have to forums or comment on this blog.


        Tags: ,


      • Clearvale Ecosystems Coming
        Created by Member 89, May 10, 2010
        Updated by Lisa Braz, May 10, 2010
        Shared With: cvc

        In May you will see many changes and improvements to Clearvale. One of the more exciting features BroadVision is introducing is the Ecosystem. What is an “ecosystem,” though, and how can it benefit you? I’ll explain in the next paragraphs.

        An ecosystem is a collection of affiliated Clearvale networks that has its own administrative console for managing the networks within it. When you purchase this premium service, you obtain access to your console, from which you then create the networks in your ecosystem. For example, your ecosystem might have the following types of networks: an intranet site for your employees, an extranet site to which you invite customers, and an extranet site for sales to use with potential customers. You can add additional networks at any time, and by using the administrative console, you can assign new ecosystem admins, add members to your networks, and perform other administrative tasks. Finally, blog posts and files can be shared across different networks within an ecosystem.

        image

        How Does an Ecosystem Benefit Me, Though?

        More than merely a linked affiliation between networks, an ecosystem gives organizations the ability to share information easily between networks within the ecosystem: A member profile can be propagated among all the networks in the ecosystem, without the need for the member to recreate it. Administrators can also easily add a person—a new employee, for example—to numerous networks at the same time. Additionally, members can share files with different networks within the ecosystem. If you like, you can even clone an entire ecosystem. Ecosystems are available with custom URLs if you so desire.



      • Improved Forums for May Release
        Created by Lisa Braz, May 10, 2010
        Updated by Lisa Braz, May 10, 2010
        Shared With: cvc

        One of the many changes you will notice in the May release of Clearvale is that Forums are more robust. In the new release, network administrators can create as many different forums as they like. Within each forum, network members can add and then respond to forum topics. In the current release, you can have one forum per space (network level or community level).

        In the May release, you will be able to have multiple forums at each level. For example, on your home page, you might have three forums:

        • Home Buyer Forum
        • Home Seller Forum
        • Renter Forum


        You can configure a widget for each of these forums, and then show the topics specific to each forums in a different widget. Or, you can use one Forum widget, and list all the forums in the widget.

        image

        Members click on a forum, and then drill down to the forum and its topics. For example, the New Home Buyer Forum might have topics as follows:

        image

        Click on the forum topic link to see the topic and reply.

        When your network is upgraded to the May release, your current forum topics are moved into a forum called "General Topics." The Forums widget is defined to show the contents of the the "General Topics" forum. You can leave this widget as-is, and continue using a single forum. Or, you can reconfigure your network to use multiple forums.






      • File Sharing Gets Easier
        Created by Member 89, Apr 30, 2010
        Updated by Member 89, Sep 14, 2010
        Shared With: cvc


        Good news for Clearvale users! In the upcoming release, you will be able to share files with specific people, communities, and even entire networks. What does this mean for you? You will have an even better user experience and more granular control over your files, as explained in this post.

        What Happens with Files Now?

        With DocuVault, you can currently share files by assigning access rights to people in your community or network; you can also assign different access rights to individuals by using Access Overrides. You can’t, however, specify access to multiple areas. For example, if you upload a document to your community, a person outside of it does not have access to it unless you grant an override to that person. If you want to grant overrides to several people, you can; however, with large groups, this can take time. Sharing a file with multiple communities or networks is not possible.

        What’s Going to Happen?

        In the upcoming release, you can share files with combinations of individual people, communities, and networks. You can also share files with multiple people, communities, and networks. When you share a file, you can designate different levels of access, too:

        -Owner access indicates that a person has the exact access to the file as the file creator.
        -View access indicates that a person, network, or community has view access only; no changes to the file can be made.
        -Edit access indicates that a person, network, or community can make changes to the file.

        The people with whom you share a file will see it appear in their respective file interfaces. The updated file interface displays files that you create as well as those shared with you. For example, the below screenshot displays the files created by Gina Smith. If she clicks on Shared with Me, she will see files that she did not create but that people have shared with her (either because they chose to share the file with her individually or because she belongs to a network or community with which the file is shared). She will be able to perform actions on the files shared with her based on the share access granted by the file owner.

         

        image

         

        With this level of flexibility, you will find that Clearvale makes creating, updating, and sharing important information very easy. You can distribute information and make changes to files without the need for multiple copies; you can also save time by eliminating the confusion that multiple file copies can create. Finally, because the upcoming release includes even finer sharing granularity, you can feel assured that everyone who needs access to an important file has it and that the access level is individualized based on need.

        Other Benefits of the Change

        With the upcoming changes, you can share files even if you do not have DocuVault. DocuVault versioning and file history options will remain available when you purchase the DocuVault feature. However, if you do not have DocuVault, you can still share files as described above.

         



      • Changes Are A-Comin' to Clearvale!
        Created by Lisa Braz, Apr 30, 2010
        Shared With: cvc

        Get ready! A new release of Clearvale is planned for mid May. Read on for a preview of the new features.

        Forums: Currently, you are limited to one forum on the home page and one forum in each community. In the May release, you can create multiple forums for your network or community. Within each forum, you or members can add multiple forum topics. Network or community members can comment on the forum topics.

        Content Unification: In an effort to make it easier to manage your content, we plan to combine files, images, videos, and DocuVault files into a single Files interface. The new Files interface will have a similar look and feel to the existing DocuVault screens. A Files interface will exist for each network, community, and person.

        Content Sharing: We are enhancing the sharing capabilities such that members can share files to multiple individuals, communities, and even other networks within an ecosystem. (Ecosystems are described below).  This should make it easier for members to work together on shared documents, and therefore encourage collaboration across your organizations. Additionally, you can share blogs with networks and communities.

        Multi-file Upload: When uploading files, you can select multiple files to upload. You are no longer limited to uploading a single file at a time. This includes documents, images, and native videos.

        Ecosystems: An Ecosystem is a group of networks that enables cross-network profiles, content sharing, notification, and so forth. Each Ecosystem will have a consolidated management console. This is a Premium Service, included in the Enterprise Services package.

        RESTful APIs: We are implementing a set of APIs based on the REST architecture, a standard in web services. The access to Clearvale APIs will allow customers to integrate Clearvale or specific aspects of Clearvale, such as a Forum widget, with their own systems.

        LDAP Support: We are providing support for Lightweight Directory Access Protocol (LDAP).  This is a Premium Service.

        Widget Changes: Several changes are planned for the widgets:

        • On the home page, you can now choose to show or hide the Quick Stats widget. Additionally, you can add a Network Directory widget, which is similar to the Community Directory widget, and provides quick links to network pages.
        • On community pages, you can now use the Blogs widget.
        • On your profile page, you can place the Profile Directory widget, which provides quick links to your profile widgets.
        • On all pages, you can configure the Files widget to show just files in a particular folder. The Videos widget supports both embedded videos (Youtube, etc.) and, new in this release, native Flash videos. The Pages widget is renamed the Wiki Pages. Finally, the Photos widget is renamed the Images widget.

        My Feed: A new page called My Feed will allow members to quickly and easily see the newly published content from their contacts and their communities. In addition, members can see the comments and make comments on this content.  Also included in the "My Feed" page is a microblogging capability. Members can write microblogs and view microblogs from other members.

        Disk Meter: The network Statistics page will show how much disk space you have used.

        Member Removal: Currently, if a member leaves a network, all content associated with that member is deleted from the network. In the May release, you can disable a member, which prevents that member from being able to access the network using their login credentials. All member content and contributions are preserved.

        Invitation Management: You can resend network invitations to unconfirmed invitees.

        Company Field in Profile: You can include your company name in your profile. This is useful for networks that are extranets.

        Teamwork: If you are using Teamwork, we are simplifying the status values that you can assign to goals and tasks. New goals and tasks have a status of New. You will no longer need to accept a goal. You can also cut and paste tasks. Teamwork notification messages are also improved.

        Stay tuned! We will post additional blog updates here on Clearvale Connect with further details about the release over the next couple of weeks. In the meantime, feel free to send us any questions or comments you might have.



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